Why is g required, e. If I use g without a ptime of 60 the recordings are fine. Our issue is it is a pabx with users scattered around the country, and bandwidth per mb is quite expencive.
So our handsets connect inward with a packetsize of 60 and outward with a packetsize of 60 which is required by the provider in question. Doing a tcpdump also confirms that the packets are arriving and leaving with the right packetsize. To descibe the audio issue, its usually the audio coming from my handsets which sound stuttery or underwater as ive read some people refer to it. Start a tcpdump capture and make a test call, with Asterisk recording it also. Open the dump in Wireshark, extract the RTP coming from the handset and decode it, as described in my earlier post.
If playing the resulting file sounds good, we can try to determine why Asterisk is decoding it wrong and fix it. If that proves difficult, you may be able to rig a script to automate extracting and decoding the capture, rather than recording with Asterisk.
Obviously, the provider is somehow decoding the same packets and presenting quality audio to the remote party. Log in with itch. Would love to hear more about your issue. I've had it tested on ubuntu I believe and it worked, but for some reason sound was having an issue running it from the itch launcher. If you run it outside of the itch launcher from command line it works as expected. Asterisk - Jam Version. It is highly recommended to not use the source code you can download from this site.
Are you refering to the one that dufus is talking about? Because if that is the case, that is the one I have in my PBX system. What do you recommend me to do, 'cause is not working at all. I did not use this one specifically but I used the one in the Scratch Installation which it looks somewhat similar to the one the link you provided. So which one is right and which is wrong. If you want to keep the original distributed mpg, you can use madplay to generate the mp3 in the same way that mpg does.
Very fustrating!!! I know how hard it is trying to work out how asterisk works - i had to do it myself once! I also know it can be very hard trying to find things on the voip-info wiki - i get a bit frustrated at times myself, trying to find things that i know for sure are there!
The whole idea of good background music on hold is that you empathetically communicate to the caller that all phone lines are busy and that the customer service agents will get to you as soon as they can.
If you fill that gap playing recordings of your ads, the chances are that people will cancel the call. They did not call you to have you talk about your services while you put them on hold.
If the mix on your on-hold phone setting is aggressive, even if slightly so, a person who has some concerns about your product or service may be subconsciously influenced to be even more aggravated.
On hold music is just another behavioral cue you can use to your advantage. The modern phone systems use music files that are suitable for working with old analog phones for compatibility and playback capabilities. Very often, it will be compressed WAV files with low bitrate. With Melody Loops, you can download wav files for the following phone systems and requirements:. Sign In. How it Works. Sign Up. On Hold Music Melodies. Using music on hold is a great way to attract more attention while customers are waiting for an operator.
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