He has Windows 11 installed. The message was something like: "Norton could not restart computer Restart now. He clicked the restart button and now his computer is locked in an unresolvable cycle. First, An automatic system repair message appears: "the operating system did not shutdown cleanly.
Reconstructing Cache Metadata. Please do not interrupt this process. These options disallow complete entry of the lengthy recovery key number ID provided using the keyboard and nothing happens when they are selected. It is merely a circular exercise returning to the blue screen with the 4-option list.
I am having the identical problem on 2 Lenovo laptops that are running Windows Fast Startup is turned off on both devices. Once restarted, Live Update is performed and completes successfully. Why does this keep happening and how can it be fixed? This can be especially true for Windows 11, which is still very new. Same issue here, I have 2 Lenovo laptops running Windows Both have fast start disabled. Both began experiencing this issues a few days ago. Restarting seems to correct the issue for a short period.
Back to top. Dinosaur7 Newbie 1. Reg: Jul This forum thread needs a solution. Kudos 0. I have the same question 1 Stats. Reg: Sep Norton Boot Time Protection Any external devices plug'd in? Any bluetooth devices?
For Norton technical issues please include details for faster assistance from our forum Gurus and contributors: This is a public community. Reg: Apr Things happen. Hi Dinosaur7 , I have sent you a private message requesting additional information. ZonieB Contributor 4. Reg: May Any input is appreciated. If you can't help I might just try crypto without Norton, this just sounded really cool but its almost too much work, lmao.
And you're able to Sign In at my. Note: secure sites need to fully load all page content for proper function. Reset settings: This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history and saved passwords will not be cleared.
Yeah, I've run Edge "Reset settings" just to see what happens. I've no notion whether Edge is related to Norton server connection. Bradenbb I found only one option to reset settings and am not able to find the second option you mentioned. Yeah, I was wondering whether Internet Explorer could be causal. BJM, I can connect and login fine on the website.
Confirming this was is chrome and not Microsoft edge. I found the internet properties screen but the option for internet explorer is missing so i just reset the other setting. I am going to restart and connect again after sending this message. I appreciate the help. BJM, Yeah service is active and device shows as protected. Still the app wont let me in.
I'm just going to call it here and figure out another method to mining eth on this computer, norton crypto isnt worth formatting the computer over it. It was so easy i thought this would be quicker than setting up a miner but I cannot get past this infernal error code. I appreciate the help! Back to top. Bradenbb47 Contributor 4. Reg: Aug This forum thread needs a solution. Kudos 0. Reinstalled drivers for network adapters not all of them but most CMD prompt and reset for other problems hoping this was maybe related I am at a loss for what to even try at this point.
File Attachment:. Showing the error page. Showing my product is active but I can't sign in. I have the same question 0. I realized afterward there might be some more relevant information. I am using chrome as default browser i have multiple user's signed into google I restarted the computer 2 times after each install thinking it might update and need more restarts to help. I have multiple network adapters ie: 2 wifi cards and a ethernet card. Reg: Sep Bradenbb Well, i am using edge which i assume the rules would be the same for edge vs explorer.
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